Product Manager Product Manager
Product Manager / Product Client Enablement ManagerContract Duration 4
monthsPay rate up to $63/hr
Job Description:
This role will be responsible for managing product and digital channel learning through the usage of in-context help support by contributing to the strategic direction and system maintenance to support client learning and enablement.
This is done through identifying key user, product, and feature interactions, and creating and delivering relevant content - all with a lens focused on supporting usability, adoption, and overall user success.
Primary
Responsibilities:
Create copy for interactive guides or flows and load it into a digital system, deciding where and when we are using this content within the user experience, how the copy is written and deliveredWork with Agile pods and UX/design teams to ideate on opportunities to create interactive guides or flows that will sit as an overlay inside our digital channels and support digital adoption and client enablementDefine, write, and prioritize user stories and requirements for the creation of interactive guides, interstitials, or flows that will sit as an overlay inside our digital channels.
Focus includes content and taxonomy management - all with a user experience lensManage change by understanding the nuances that will need to be highlighted to support digital adoption by client usersWork with sponsors to establish trackable business objectives and success metricsManaging/monitoring the success of content and providing feedback to product teams as acquired from surveys/interviews and metricsConsulting with vendors and acting as a liaison between vendors and agile pods when necessaryRequirementsMust have:
Bachelor's Degree in Business, Management, or Equivalent Experience required5
years' experience in client training and/or learning, product enablement, or change managementExperienced in content use case and strategy development with a focus on client needs and solutions - delivering and promoting value to the client and support for serving teamsCMS content development and production delivery management experienceExcellent web copywriting, editing, and basic HTML skills, with the ability to understand when the best way to deliver content is via copy, walkthrough, infographic, video, etc.
Understands principles of user and client experience journeys - product utilization enablersProject management experience, or the ability to show experience around successfully managing multiple projects simultaneously, pivoting when priorities and requirements change, and meeting aggressive deadlinesQuals-100% remote role.
Benefits:
Medical, Vision, and Dental Insurance Plans401k Retirement FundAbout The Company:
Our client helps innovators, enterprises, and investors move bold ideas forward fast by providing a range of financial services to companies of all sizes in innovation centers around the world.
With their dedication to the success of the innovation economy, they help promising companies and partners to innovate, thrive, and create jobs, providing a culture where their employees can learn and grow and together build a more just world.
The innovation sector is essential to the transition to a sustainable, low-carbon, net-zero emissions economy.
Supporting their clients who are building new sustainability solutions is the most effective way for our clients to tackle climate change, which presents a systemic risk to society, the financial system, our clients, and our company.
As the bank of the innovation economy, and in alignment with our mission to help our clients succeed and innovate for a better world, our client has committed to providing at least $5 billion in loans, investments, and other financings to support sustainability efforts by 2027.
#LI-GTT#gtttf%1974607% %%techsoftware%% Recommended Skills Agile Methodology Business Planning Change Management Content Management Editing Implement Projects Estimated Salary: $20 to $28 per hour based on qualifications.
monthsPay rate up to $63/hr
Job Description:
This role will be responsible for managing product and digital channel learning through the usage of in-context help support by contributing to the strategic direction and system maintenance to support client learning and enablement.
This is done through identifying key user, product, and feature interactions, and creating and delivering relevant content - all with a lens focused on supporting usability, adoption, and overall user success.
Primary
Responsibilities:
Create copy for interactive guides or flows and load it into a digital system, deciding where and when we are using this content within the user experience, how the copy is written and deliveredWork with Agile pods and UX/design teams to ideate on opportunities to create interactive guides or flows that will sit as an overlay inside our digital channels and support digital adoption and client enablementDefine, write, and prioritize user stories and requirements for the creation of interactive guides, interstitials, or flows that will sit as an overlay inside our digital channels.
Focus includes content and taxonomy management - all with a user experience lensManage change by understanding the nuances that will need to be highlighted to support digital adoption by client usersWork with sponsors to establish trackable business objectives and success metricsManaging/monitoring the success of content and providing feedback to product teams as acquired from surveys/interviews and metricsConsulting with vendors and acting as a liaison between vendors and agile pods when necessaryRequirementsMust have:
Bachelor's Degree in Business, Management, or Equivalent Experience required5
years' experience in client training and/or learning, product enablement, or change managementExperienced in content use case and strategy development with a focus on client needs and solutions - delivering and promoting value to the client and support for serving teamsCMS content development and production delivery management experienceExcellent web copywriting, editing, and basic HTML skills, with the ability to understand when the best way to deliver content is via copy, walkthrough, infographic, video, etc.
Understands principles of user and client experience journeys - product utilization enablersProject management experience, or the ability to show experience around successfully managing multiple projects simultaneously, pivoting when priorities and requirements change, and meeting aggressive deadlinesQuals-100% remote role.
Benefits:
Medical, Vision, and Dental Insurance Plans401k Retirement FundAbout The Company:
Our client helps innovators, enterprises, and investors move bold ideas forward fast by providing a range of financial services to companies of all sizes in innovation centers around the world.
With their dedication to the success of the innovation economy, they help promising companies and partners to innovate, thrive, and create jobs, providing a culture where their employees can learn and grow and together build a more just world.
The innovation sector is essential to the transition to a sustainable, low-carbon, net-zero emissions economy.
Supporting their clients who are building new sustainability solutions is the most effective way for our clients to tackle climate change, which presents a systemic risk to society, the financial system, our clients, and our company.
As the bank of the innovation economy, and in alignment with our mission to help our clients succeed and innovate for a better world, our client has committed to providing at least $5 billion in loans, investments, and other financings to support sustainability efforts by 2027.
#LI-GTT#gtttf%1974607% %%techsoftware%% Recommended Skills Agile Methodology Business Planning Change Management Content Management Editing Implement Projects Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
