Partner Program Manager
Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible.
We move fast because the world can t wait, and we innovate in ways no one else can for our customers and communities.
By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.
We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.
We dream big together, supporting each other to make our individual and collective dreams come true.
The future is ours, and it starts with you.
With more than 7,700
customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected.
We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role.
We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job DescriptionWhat you get to do in this role:
Support in driving adoption and socialization of the Partner Programs strategy and roadmap with key stakeholdersSupport in internal and external program inquiriesSupport in creating/updating program guide, incentive guide, and other program documentationDefine, evolve, and manage our Reseller Partner ProgramWork cross-functionally with internal stakeholders and outside vendors to support the program launch.
Collaborate with partner management and enablement to ensure adoption and understanding.
Create a governance process that will ensure end-to-end process compliance and ROI tracking.
Help create tracking and analytics dashboards to manage and report program success to leadership.
Help track and enhance KPIs and success metrics of new partner programs and incentive programsDrive adoption and escalation support from various internal and external stakeholdersDrive Interlock with Partner Marketing, Finance, Accounting, and the Partnerships and Channels Org.
Provide support in internal and external partner-facing meetingsSupport partner program annual and ad-hoc policy updates which incorporate cross-functional input and objectivesIdentify needed enhancements and capabilities to help drive partners' adoption and growthSupport in conversations with senior Global Partnerships and Channels (GPC) and other cross-functional leaders to define program strategy and measurable benefits and KPIsEngage and collaborate with all stakeholders, including internal teams' Go-To-Market, Enablement, Marketing, Legal, Finance, Operations, IT, and participant partnersSupport in partner program messaging to partners as necessary and requiredQualificationsIn order to qualify for and be successful in this role, you should have:
Bachelor s degree or equivalent practical experience6-8 years experience working in a partner organization in a program management/enablement / support roleUnderstanding of business strategy related to sales and co-sell with partnersExcellent communication and influencing skills, problem-solving, conflict resolution management, active listening, time management, and interpersonal skillsExperience in working with partner ecosystems, including account and product management teamsStrong and collaborative people skills with a win as a team attitudeHigh energy level and a can do attitudeEffective time manager, capable of delivering/executing on the tactics on multiple projects on timeAbility to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing prioritiesDiplomacy, integrity, and presence that enables you to work effectively at all levels within a large organizationWorking with partners from a partner field or sales field role is a plusEducationBachelor s degree or equivalent practical experience6
years experience working in a partner organization in a program management / enablement / support roleFor positions in California (outside of the Bay Area), we offer a base pay of $116,600 - $203,900, plus equity (when applicable), variable/incentive compensation and benefits.
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements).
Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
Additional InformationServiceNow is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work.
Click here to learn about our work personas:
flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.
acquisition@servicenow.
com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.
S.
Government for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.
S.
Government.
Please Note:
Fraudulent job postings/job scams are increasingly common.
Click here to learn what to watch out for and how to protect yourself.
All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune.
2022 Fortune Media IP Limited All rights reserved.
Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
SummaryType:
Full-timeFunction:
Strategy/PlanningExperience level:
Not ApplicableIndustry:
Information Technology And Services.
Estimated Salary: $20 to $28 per hour based on qualifications.
We move fast because the world can t wait, and we innovate in ways no one else can for our customers and communities.
By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.
We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.
We dream big together, supporting each other to make our individual and collective dreams come true.
The future is ours, and it starts with you.
With more than 7,700
customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected.
We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role.
We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job DescriptionWhat you get to do in this role:
Support in driving adoption and socialization of the Partner Programs strategy and roadmap with key stakeholdersSupport in internal and external program inquiriesSupport in creating/updating program guide, incentive guide, and other program documentationDefine, evolve, and manage our Reseller Partner ProgramWork cross-functionally with internal stakeholders and outside vendors to support the program launch.
Collaborate with partner management and enablement to ensure adoption and understanding.
Create a governance process that will ensure end-to-end process compliance and ROI tracking.
Help create tracking and analytics dashboards to manage and report program success to leadership.
Help track and enhance KPIs and success metrics of new partner programs and incentive programsDrive adoption and escalation support from various internal and external stakeholdersDrive Interlock with Partner Marketing, Finance, Accounting, and the Partnerships and Channels Org.
Provide support in internal and external partner-facing meetingsSupport partner program annual and ad-hoc policy updates which incorporate cross-functional input and objectivesIdentify needed enhancements and capabilities to help drive partners' adoption and growthSupport in conversations with senior Global Partnerships and Channels (GPC) and other cross-functional leaders to define program strategy and measurable benefits and KPIsEngage and collaborate with all stakeholders, including internal teams' Go-To-Market, Enablement, Marketing, Legal, Finance, Operations, IT, and participant partnersSupport in partner program messaging to partners as necessary and requiredQualificationsIn order to qualify for and be successful in this role, you should have:
Bachelor s degree or equivalent practical experience6-8 years experience working in a partner organization in a program management/enablement / support roleUnderstanding of business strategy related to sales and co-sell with partnersExcellent communication and influencing skills, problem-solving, conflict resolution management, active listening, time management, and interpersonal skillsExperience in working with partner ecosystems, including account and product management teamsStrong and collaborative people skills with a win as a team attitudeHigh energy level and a can do attitudeEffective time manager, capable of delivering/executing on the tactics on multiple projects on timeAbility to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing prioritiesDiplomacy, integrity, and presence that enables you to work effectively at all levels within a large organizationWorking with partners from a partner field or sales field role is a plusEducationBachelor s degree or equivalent practical experience6
years experience working in a partner organization in a program management / enablement / support roleFor positions in California (outside of the Bay Area), we offer a base pay of $116,600 - $203,900, plus equity (when applicable), variable/incentive compensation and benefits.
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements).
Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
Additional InformationServiceNow is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work.
Click here to learn about our work personas:
flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.
acquisition@servicenow.
com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.
S.
Government for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.
S.
Government.
Please Note:
Fraudulent job postings/job scams are increasingly common.
Click here to learn what to watch out for and how to protect yourself.
All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune.
2022 Fortune Media IP Limited All rights reserved.
Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
SummaryType:
Full-timeFunction:
Strategy/PlanningExperience level:
Not ApplicableIndustry:
Information Technology And Services.
Estimated Salary: $20 to $28 per hour based on qualifications.
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