[Close] 

Technical Consulting Manager

Company Name:
Hitachi Data Systems
Technical Consulting Manager/Tempe, AZ
Responsible for operational performance of assigned customer's Backup infrastructure. Serve as the lead role for Hitachis onsite Managed Backup Services team. Ensure that operational processes are followed at all times and that Hitachis MSS Delivery Team consistently meets or exceeds the Service Level Agreements (SLAs) that have been negotiated with the client. Implement ITIL service framework and best practices including but not limited to Incident Management, Request Management, Change Management, Problem Management and continuous service improvements. Ensure audit compliance of both internal and external audit requirements, test execution and reporting. Employ a solid understanding of the technical, communications, and process functions to execute day-to-day management of the enterprise Backup environment. Employ expertise and experience managing projects in service-based environments. Manage the delivery team that is charged with handling the day-to-day operations of the Backup infrastructure for which Hitachi holds overall responsibility; Lead the creation and establishment of policies, procedures and practices to efficiently manage the Backup infrastructure; Ensure compliance with established policies, procedures and practices as defined by Hitachi for the management of Backup infrastructure. Manage communications with overseas support and Hitachi 24x7 delivery teams. Effectively analyze and report actual to contracted Service Level performance levels. Analyze operations for on-going continuous improvement. May telecommute.
Requires: Employer will accept Bachelors (or equivalent) degree in Computer Science, Engineering, or related technical field and 5 year(s) of work experience in job offered or 5 year(s) of work experience in a computer-related occupation. In lieu of Bachelors degree, will accept an additional 2 years experience in job offered or computer-related occupation. May telecommute.
To apply submit resumes to Must reference job title and job #12191

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

BXB Digital: IoT Technical Program Manager
Santa Clara, CA CHEP Inc
Senior Accountant - Management Consulting - SF
San Francisco, CA ROBERT HALF FINANCE & ACCOUNTING
Escrow Manager, Escrow Officers Assistants & R...
Downey, CA Eagles Mortage
Assistant Manager - Business Credit Administra...
Burbank, CA Logix Federal Credit Union
Assistant Manager - Business Lending Originations
Burbank, CA Logix Federal Credit Union
CASE MANAGER - Marvin Gardens
Los Angeles, CA Geo Reentry Services, LLC.