Technician - DCS - Mid-Level
Technician - DCS - Mid-Level Primary Location Santa Clara, CA V-Soft Consulting is an end-to-end recruiting and staffing solution provider known for our ability to provide highly qualified consultants for any project at any scale.
What makes us different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, and managed services to Fortune 1000 and mid-market companies in the U.
S.
, Canada, and Asia.
V-Soft is a trusted partner with experience across diverse technology stacks to help business get IT done.
Like what you hear? Apply with V-Soft today! V-Soft Consulting is currently hiring for a Technician - DCS - Mid-Level for our premier client in Santa Clara, CA.
This is a contract/contract-to-hire position in the telecommunications industry.
WHAT YOU'LL NEED:
Technical Requirements and Certifications A
Certification, or CDCP Education and Experience US Citizenship required to access specific data center areas 2-5 years' experience working in a Data Center environment performing essential job responsibilities Proficient in Microsoft Office, Remedy and SharePoint.
Basic understanding of Internet technology 3 years' experience with cabling and installation of computer and network equipment in a data center environment.
Detail oriented documentation of processes and procedures Previous experience with SharePoint Experience with change management and incident management processes.
Knowledge, Skills and Abilities Required shift schedule will be afternoons and weekends Familiarity with cable color coding and termination Must be able to contribute and support 24x7x365 operation Must be able to be on call on a rotating schedule, must be within 45 minutes' drive time into office Self-motivated and able to work with minimal supervision Must be able to lift at least 50 pounds and perform work requiring extended walking and bending Excellent written and verbal communication Strong customer service skills Good decision-making skills Ability to maintain clear and concise documentation WHAT YOU'LL DO:
Job Responsibilities Install, test, and terminate data/telecommunications cables, including Ethernet, Coax, and Fiber media.
Replace various hardware including memory, motherboards, NICs, batteries, disks backplanes, fiber cards, power supplies, fans and SFP modules Ensure that facility problems are identified and repaired quickly and make sure all customer demands are being met.
Supervise the on-site management of sub-contractors and vendors, ensuring that all work is preformed according to established practices and procedures.
Install circuit cross-connect jumpers, and test carrier circuits with customer or telecom carrier.
Install equipment cages, racks, and cabinets to house customer's network, data equipment Provide prompt response to customer trouble tickets, requesting equipment reboots, circuit testing, etc.
Load / unload Tape Libraries Close out trouble tickets and customer Change request in Remedy ticketing system Occasional customer inventories, i.
e.
, equipment components, power circuits, x-connects, etc.
Receipt, tracking, and storage of customer package shipment Operate telecommunications test equipment and evaluate stress patterns on circuits.
Escalation and emergency response to circuit and customer equipment troubles on a 24/7 on-call basis.
(Coverage for assigned shift) Write procedures, create system MOPs for work activities Maintain current versions of all procedures and documentation on the SharePoint portal Maintain company specifications and company operating procedures libraries.
Escalation and emergency response to circuit and customer equipment troubles on a 24/7 on-call basis.
(Coverage for assigned shift) Perform monthly audit reports Interested? Qualified candidates should send their resumes to sgourraju@vsoftconsulting.
com V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India and across the U.
S.
, including Madison, Chicago, Denver, Harrisburg and Atlanta.
Known as an agile innovative technology services company, we were recently rewarded the Large Business of the Year award from Louisville Business First and were recognized among the top 100 fastest growing staffing companies in North America.
For more information or to view all our open jobs, please visit www.
vsoftconsulting.
com or call (888) 452-9202.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
What makes us different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, and managed services to Fortune 1000 and mid-market companies in the U.
S.
, Canada, and Asia.
V-Soft is a trusted partner with experience across diverse technology stacks to help business get IT done.
Like what you hear? Apply with V-Soft today! V-Soft Consulting is currently hiring for a Technician - DCS - Mid-Level for our premier client in Santa Clara, CA.
This is a contract/contract-to-hire position in the telecommunications industry.
WHAT YOU'LL NEED:
Technical Requirements and Certifications A
Certification, or CDCP Education and Experience US Citizenship required to access specific data center areas 2-5 years' experience working in a Data Center environment performing essential job responsibilities Proficient in Microsoft Office, Remedy and SharePoint.
Basic understanding of Internet technology 3 years' experience with cabling and installation of computer and network equipment in a data center environment.
Detail oriented documentation of processes and procedures Previous experience with SharePoint Experience with change management and incident management processes.
Knowledge, Skills and Abilities Required shift schedule will be afternoons and weekends Familiarity with cable color coding and termination Must be able to contribute and support 24x7x365 operation Must be able to be on call on a rotating schedule, must be within 45 minutes' drive time into office Self-motivated and able to work with minimal supervision Must be able to lift at least 50 pounds and perform work requiring extended walking and bending Excellent written and verbal communication Strong customer service skills Good decision-making skills Ability to maintain clear and concise documentation WHAT YOU'LL DO:
Job Responsibilities Install, test, and terminate data/telecommunications cables, including Ethernet, Coax, and Fiber media.
Replace various hardware including memory, motherboards, NICs, batteries, disks backplanes, fiber cards, power supplies, fans and SFP modules Ensure that facility problems are identified and repaired quickly and make sure all customer demands are being met.
Supervise the on-site management of sub-contractors and vendors, ensuring that all work is preformed according to established practices and procedures.
Install circuit cross-connect jumpers, and test carrier circuits with customer or telecom carrier.
Install equipment cages, racks, and cabinets to house customer's network, data equipment Provide prompt response to customer trouble tickets, requesting equipment reboots, circuit testing, etc.
Load / unload Tape Libraries Close out trouble tickets and customer Change request in Remedy ticketing system Occasional customer inventories, i.
e.
, equipment components, power circuits, x-connects, etc.
Receipt, tracking, and storage of customer package shipment Operate telecommunications test equipment and evaluate stress patterns on circuits.
Escalation and emergency response to circuit and customer equipment troubles on a 24/7 on-call basis.
(Coverage for assigned shift) Write procedures, create system MOPs for work activities Maintain current versions of all procedures and documentation on the SharePoint portal Maintain company specifications and company operating procedures libraries.
Escalation and emergency response to circuit and customer equipment troubles on a 24/7 on-call basis.
(Coverage for assigned shift) Perform monthly audit reports Interested? Qualified candidates should send their resumes to sgourraju@vsoftconsulting.
com V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India and across the U.
S.
, including Madison, Chicago, Denver, Harrisburg and Atlanta.
Known as an agile innovative technology services company, we were recently rewarded the Large Business of the Year award from Louisville Business First and were recognized among the top 100 fastest growing staffing companies in North America.
For more information or to view all our open jobs, please visit www.
vsoftconsulting.
com or call (888) 452-9202.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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